Last Modified: Dec 18, 2024
Affected Product(s):
BIG-IP APM, Install/Upgrade
Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 17.0.0, 17.0.0.1, 17.0.0.2
Opened: Mar 31, 2021 Severity: 2-Critical
Config load fails with the following error. 01070712:3: Failed: name (/Common/<customization resource name>) Cache path (/config/filestore/files_d/Common_d/customization_group_d/:Common:<customization resource name with revision>) does not exist and there is no copy in trash-bin to restore from. Unexpected Error: Loading configuration process failed. An upgraded config may show RDP resources missing from the Advanced resource assign agent: # tmsh list apm policy agent resource-assign apm policy agent resource-assign test-simple-ap-01_act_full_resource_assign_ag { rules { { portal-access-resources { /Common/test-pa-01 } remote-desktop-resources { /Common/test-rdp-01 } !!! this line may go missing in v15.1.2.1 !!! webtop /Common/test-full-wt-01 } } }
The configuration fails to load following the upgrade.
Upgrade to v15.1.2.1 or later with AppTunnel and RDP resources.
Modify the revision numbers resources, customization path for missing webtop links. Example: ======= (1) The following AppTunnel config causes config loading failure: 01070712:3: Failed: name (/Common/Example_resource_app_tunnel_customization) Cache path (/config/filestore/files_d/Common_d/customization_group_d/:Common:Example_resource_app_tunnel_customization_1) does not exist and there is no copy in trash-bin to restore from. (2) Modify as follows: In TMSH: #cp /config/filestore/files_d/Common_d/customization_group_d/\:Common\:Example_resource_app_tunnel_customization_1 /config/filestore/files_d/Common_d/customization_group_d/\:Common\:Example_resource_app_tunnel_customization_2 In bigip.conf under customization configuration: Rename Example_resource_app_tunnel_customization_1 to Example_resource_app_tunnel_customization_2 (modifying revision numbers from _1 to _2) #tmsh load sys config (3) For a missing RDP resource: use VPE to edit access profiles and find the appropriate 'Advanced Resource Assign' agents. Add the appropriate RDP resources in the 'Advanced Resource Assign' agent. ==============
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