Bug ID 1014073: SSL Orchestrator iApp block out of sync in high availability (HA) environment

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6

Opened: Apr 23, 2021

Severity: 3-Major

Symptoms

The SSL Orchestrator iApp gossip block is out of sync and it won't automatically synchronize.

Impact

SSL Orchestrator iApp block fails to sync.

Conditions

-- SSL Orchestrator installed -- High availability (HA) environment

Workaround

Clear-rest-storage on one of the BIG-IP device and copy the storage and index files from the other BIG-IP device. Note: The procedure is not reversible; consider carefully before proceeding. On one system # clear-rest-storage On other system: #scp -rB /var/config/rest/storage root@<ha_PeerIPaddress>:/var/config/rest/ #scp -rB /var/config/rest/index root@<ha_PeerIPaddress>:/var/config/rest/ This can also be done with: Run ha-sync in force mode: ha-sync -f

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips