Bug ID 1044457: APM webtop VPN is no longer working for some users when CodeIntegrity is enabled.

Last Modified: Oct 09, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3

Fixed In:
17.1.1, 16.1.5, 15.1.10

Opened: Sep 02, 2021

Severity: 3-Major

Symptoms

Users are unable to use the BIG-IP VPN in Edge, Internet Explorer, Firefox, and Chrome. Microsoft believes the issue is because the Network Access webtop is using MSXML 2.0a which is blocked by their desktop policy

Impact

Users are not able to connect to F5 VPN through APM Browser.

Conditions

-- Attempting to connect to Network Access VPN using Edge, Internet Explorer, Chrome and Firefox. -- CodeIntegrity is enabled

Workaround

Workaround is to use the BIG-IP Edge client.

Fix Information

Users should be able to access Network Access VPN through APM Browser.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips