Bug ID 1045421: No Access error when performing various actions in the TMOS GUI

Last Modified: Apr 17, 2024

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1

Fixed In:
17.0.0, 16.1.2, 15.1.4.1, 14.1.4.5, 13.1.5

Opened: Sep 08, 2021

Severity: 3-Major

Related Article: K16107301

Symptoms

An authenticated administrative user is redirected to a 'No Access' error page while performing various actions in the TMOS GUI, including when trying to: -- Apply a policy to a virtual server -- Import images (TMOS images / hotfixes / apmclients) -- Export/apply an APM policy -- Run the high availability (HA) setup wizard -- Export a certificate/key through one of the following paths: ---- System / Certificate Management : Traffic Certificate Management : SSL Certificate List / test-renew-self-sign / Renew ---- DNS / GSLB : Pools : Pool List / Click Testpool / Click Members / Click Manage ---- System / Software Management : APM Clients / Import ---- System / Certificate Management : Traffic Certificate Management : SSL Certificate List / NewSSLCert / Certificate / Export / Click Download

Impact

Cannot perform various actions in the TMOS GUI.

Conditions

This may occur when performing various actions in the TMOS GUI on a version of BIG-IP software (including Engineering Hotfixes) that includes fixes for ID1032405 :: https://cdn.f5.com/product/bugtracker/ID1032405.html and ID941649 :: https://cdn.f5.com/product/bugtracker/ID941649.html .

Workaround

Use the TMOS Shell (tmsh) command-line interface to perform the equivalent action.

Fix Information

'No Access' errors no longer occur when performing various actions in the TMOS GUI under these conditions.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips