Last Modified: Dec 07, 2023
Affected Product(s):
BIG-IQ Device
Known Affected Versions:
8.0.0, 8.0.0.1, 8.1.0, 8.1.0.1, 8.1.0.2
Opened: Oct 02, 2021 Severity: 3-Major
A scheduled Snapshot fails and the /var/log/restjavad.x.log displays the following message: [WARN][xxx][/cm/shared/event/alerts AlertCollectionWorker] Data Collection device data snapshot xxxxxxxz has failed because the following error occurred, null
Scheduled storage Snapshots that are saved to external storage can fail.
When a BIG-IQ Data Collection Device has performance issues, some scheduled Snapshot requests on external storage can take more than 30 seconds to initialize. This can cause the Snapshot to fail.
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