Bug ID 1057561: Occasional Nitrox5 zip engine hang.

Last Modified: Oct 04, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1

Opened: Oct 26, 2021

Severity: 3-Major

Symptoms

Occasionally the Nitrox5 zip engine hangs. In /var/log/ltm: crit tmm12[24794]: 01010025:2: Device error: n5-compress1 Nitrox 3, Hang Detected: compression device was reset (pci 09:01.5, discarded 1).

Impact

The Nitrox5 hardware compression system becomes unavailable and the compression mode switches to software compression. This can lead to high CPU usage.

Conditions

BIG-IP appliance that uses the Nitrox 5 hardware compression chip: i11800. You can check if your platform has the nitrox5 by running the following command: tmctl -w 200 compress -s provider provider -------- bzip2 lzo nitrox5 <---- qat-com zlib

Workaround

Disable http compression

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips