Bug ID 1058873: Configuring source address as "address list" in a virtual server causes APMD to restart

Last Modified: Apr 17, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 17.0.0, 17.0.0.1, 17.0.0.2, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2

Opened: Nov 01, 2021

Severity: 3-Major

Symptoms

APMD continue to restart with a denied message. The following errors are logged in /var/log/apm: 01490000:5: ha_util.cpp func: "getTgInfoByVAddrName()" line: 292 Msg: MCP query failed (error 0x1020036) 01490000:3: DeviceHA.cpp func: "checkApmTrafficGroup()" line: 35 Msg: high availability (HA) util returns err 3 01490000:3: ApmD.cpp func: "main_loop()" line: 851 Msg: Check APM traffic group failed

Impact

Unable to connect to the BIG-IP.

Conditions

The source or destination address is configured as "address list" in at least one virtual server configured to use APM.

Workaround

Do not use "address list" while configuring the source or destination IP address of a virtual server that has an access policy attached.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips