Bug ID 1089293: Backend password reset is not working in Webtop when sso is disabled.

Last Modified: Oct 04, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1

Opened: Mar 23, 2022

Severity: 3-Major

Symptoms

Backend password change does not work if initial credential (username) is different than the credential used for backend VMware servers.

Impact

User is unable to reset password, if the credentials are expired for backend VMware servers.

Conditions

1) Logon to APM webtop with user1 2) Go to VMware server application login with different user like user2, before that set the password reset option for user2 in AD 3) once the password reset is clicked you encounter an error " login to your resource failed)"

Workaround

None

Fix Information

None

Behavior Change

Backend password change does not work if initial credential (username) is different than the credential used for backend VMware servers.

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips