Bug ID 1092257: Downloading files larger 500 megabytes via File Utilities in the webUI can result in a corrupted file.

Last Modified: May 29, 2024

Affected Product(s):
F5OS F5OS(all modules)

Known Affected Versions:
F5OS-A 1.0.0, F5OS-A 1.0.1, F5OS-A 1.1.0, F5OS-A 1.1.1, F5OS-C 1.3.0, F5OS-C 1.3.1, F5OS-C 1.3.2

Fixed In:
F5OS-C 1.5.0, F5OS-A 1.2.0

Opened: Mar 31, 2022

Severity: 2-Critical

Symptoms

When using the File Utilities feature in the webUI, if you select a file that is larger than 500MB and attempt to download it locally the file could become corrupted.

Impact

The downloaded file is corrupted.

Conditions

Selecting and attempting to download a file 500MB or greater when using File Utilities in the webUI.

Workaround

Files 500 megabytes or larger in size can be selected and exported from the device using the "Export" option available in File Utilities that will export the file over HTTPS. Additionally, files can be exported from the device using the Secure Copy Protocol (SCP).

Fix Information

Downloading files that are 500 megabytes or larger in size has been temporarily disabled in the webUI. You will receive a warning popup when you select a file that is 500MB or larger and click the Download button. The warning popup advises you to use another supported option to export the file.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips