Bug ID 1103477: Refreshing pool member statistics results in error while processing requests

Last Modified: Apr 24, 2024

Affected Product(s):
BIG-IP DNS(all modules)

Known Affected Versions:
14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 17.0.0, 17.0.0.1, 17.0.0.2, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3

Fixed In:
17.1.1, 15.1.10

Opened: Apr 28, 2022

Severity: 3-Major

Symptoms

Pool member statistics aren't displayed and the page shows an error message 'An error has occurred while trying to process your request'.

Impact

Refresh does not work as expected.

Conditions

-- A GTM pool is configured with one or more pool members. -- The 'Refresh' button or the timer is used to fetch the pool member statistics again.

Workaround

Although the refresh button or refresh timer is broken, you can refresh the page to see updated statistics.

Fix Information

The page refreshes correctly on clicking the button or on setting the timer.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips