Last Modified: Nov 08, 2024
Affected Product(s):
F5OS F5OS, F5OS-A, F5OS-C, Install/Upgrade, Velos
Known Affected Versions:
F5OS-A 1.3.0, F5OS-A 1.3.1, F5OS-A 1.3.2, F5OS-A 1.4.0, F5OS-A 1.5.0, F5OS-A 1.5.1, F5OS-C 1.3.0, F5OS-C 1.3.1, F5OS-C 1.3.2, F5OS-C 1.5.0, F5OS-C 1.5.1, F5OS-C 1.6.0, F5OS-C 1.6.1
Fixed In:
F5OS-C 1.6.2, F5OS-A 1.7.0, F5OS-A 1.5.2
Opened: Oct 18, 2022 Severity: 3-Major
After an attempted upgrade, administrators are unable to access the system via management UI, or log into the system as any user other than "root". A message such as the following in the platform log: priority=Fatal msgid=0x3501000000000021 msg=OStree rebase to version 1.2.0-10139 failed.
The system may be completely inoperative, or the system may be running with different OS and services versions, which could lead to unknown problems. On VELOS systems, "show system image" will report a failed install, and one of the system controllers may report a running OS version that is not aligned with the OS version and services versions, as can be seen on system controller 2 here: syscon-1-active# show system image SERVICE ISO INSTALL NUMBER OS VERSION VERSION VERSION STATUS ---------------------------------------------------- 1 1.8.0-18829 1.8.0-18829 - failed 2 1.6.1-19136 1.8.0-18829 - failed
The first part of an F5OS software upgrade fails, but the system continues on and performs subsequent steps of the upgrade.
If this issue occurs, contact F5 Support for assistance. Note: This issue exists in the starting software version. It can affect upgrades to versions where this issue is fixed, i.e. upgrades to F5OS-A 1.7.0 or later or F5OS-C 1.8.0 or later.
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