Bug ID 1204985: The root-causes of F5OS upgrade compatibility check failures are hidden in /var/log/sw-util.log.

Last Modified: May 29, 2024

Affected Product(s):
F5OS F5OS, F5OS-A, F5OS-C, Velos(all modules)

Known Affected Versions:
F5OS-A 1.3.0, F5OS-A 1.3.1, F5OS-A 1.3.2, F5OS-A 1.4.0, F5OS-A 1.5.0, F5OS-A 1.5.1

Fixed In:
F5OS-A 1.5.2

Opened: Dec 05, 2022

Severity: 2-Critical

Symptoms

When performing a live upgrade, if the upgrade compatibility check fails, users can only see "System database upgrade compatibility check failed" error message. The applicable information about what failed is neither displayed nor shown in platform.log/velos.log.

Impact

Upgrade failure logs are not logged in platform.log/velos.log.

Conditions

1. Perforrm a live-upgrade. 2. If the upgrade compatibility check fails, users can only see "System database upgrade compatibility check failed" error message. The applicable information about what failed is neither displayed nor shown in platform.log/velos.log.

Workaround

None

Fix Information

This issue is fixed and displays the error scenarios in platform.log/velos.log.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips