Last Modified: Nov 12, 2024
Affected Product(s):
BIG-IP TMOS
Known Affected Versions:
15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2
Fixed In:
17.1.0, 15.1.9
Opened: Dec 14, 2022 Severity: 1-Blocking
The below error will be logged on /var/log/ltm during the startup and the "Reboot Required" prompt may appear even after multiple reboots. mcpd[9528]: 01070608:0: License is not operational (expired or digital signature does not match contents). Also, The Database error (13) will be logged in /var/log/ltm during startup: err mcpd[]: 01070710:3: Database error (13), Cannot update_indexes/checkpoint DB object, class:private_mac_addr_freelist status:13 - EdbCfgObj.cpp, line 127.
The license is not operational and the services may not run. Also, it may impact traffic.
-- 15.1.4 to 15.1.8.2
Ensure the mcpd daemon is running using the command "bigstart status mcp" in the BIG-IP shell and restart the chmand daemon using the command "bigstart restart chmand". [root@bigip1:Active:Standalone] config # bigstart status mcpd mcpd run (pid 16367) 3 days [root@bigip1:Active:Standalone] config # bigstart restart chmand [root@bigip1:Active:Standalone] config # If you enter the above commands, there is a possibility of traffic interruption.
A communication issue occurred between the chmand and mcpd daemons while exchanging the platform information. The issue is fixed.