Bug ID 1225701: Filenames with special characters in /var/import/staging cause upgrade to fail

Last Modified: Aug 01, 2024

Affected Product(s):
F5OS None(all modules)

Known Affected Versions:
F5OS-A 1.3.1, F5OS-A 1.3.2, F5OS-A 1.4.0, F5OS-A 1.5.0, F5OS-A 1.5.1, F5OS-C 1.5.1

Fixed In:
F5OS-A 1.7.0, F5OS-A 1.5.2

Opened: Jan 16, 2023

Severity: 3-Major

Symptoms

Coping images with special characters in the filename to /var/import/staging causes the sw-mgmt service to exit. The system is unable to change versions.

Impact

sw-mgmt service is exiting, and the system will not upgrade.

Conditions

Copy or import an image with special characters in the filename to /var/import/staging. Then, try to upgrade.

Workaround

Remove the image the special characters using the commands below in a bash prompt: chattr -i /var/import/staging/<iso with special characters> rm -rf /var/import/staging/<iso with special characters> Then, restart sw-mgmt.service: systemctl restart sw-mgmt.service

Fix Information

We have modified sw-mgmt to remove any images containing special characters.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips