Bug ID 1267205: Status field in "show system image" reports error when upgrading to 1.5.0

Last Modified: Aug 01, 2024

Affected Product(s):
F5OS F5OS, Install/Upgrade(all modules)

Known Affected Versions:
F5OS-A 1.3.2

Fixed In:
F5OS-A 1.7.0, F5OS-A 1.5.2

Opened: Mar 02, 2023

Severity: 3-Major

Symptoms

Although patch ISOs are removed from the system, services filed still show entry for base service with status as error. Ex: VERSION IN SERVICE STATUS DATE SIZE USE TYPE ------------------------------------------------------ 1.3.0-8327 error 1 1 false 1.1.0-7645 error 1 1 false

Impact

There is no impact to the system.

Conditions

This occurs after upgrading from a patched version.

Workaround

Workaround #1: This is for the issue when you have removed older images from prior to the upgrade to F5OS-A-1.5.0. 1. Remove all service entries which status shows as "Error" in show command from the /var/import/import.json file and save and close it. ex: { "date": "2022-11-06", "platform": "R5R10", "status": "100", "source": "/var/export/chassis/import/preserved_sources/F5OS-A-1.3.1-8863.R5R10.CANDIDATE.img", "version": "1.3.0-8327", "component": "services", "port": "2006", "size": 2519765504, "error": "", "subcomponents": [] }, 2. Do any of the steps - systemctl restart sw-mgmt.service - docker restart system_image_agent or reboot the system 3. Now the system will remove the error flag from "show system image" output and we can delete these services from CLI/webUI. Workaround #2: To avoid such error in "show system image" output, first upgrade to 1.5.0 and then remove the older ISO (1.3.2,1.3.1,1.1.1 etc).

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips