Bug ID 1291353: LCD application does not update if appliance is power-cycled during firmware update

Last Modified: Aug 01, 2024

Affected Product(s):
F5OS Velos(all modules)

Fixed In:
F5OS-A 1.7.0

Opened: Apr 20, 2023

Severity: 1-Blocking

Symptoms

After an OS update, an automatic firmware update runs and attempts to update all necessary firmware images. If the appliance is power-cycled or rebooted while the LCD application is being updated, the LCD update can fail and the system will report the old firmware version.

Impact

The LCD application has not been updated and needs to be updated to get the latest features and bug fixes.

Conditions

The OS is updated and an LCD firmware update is required. During that update, the appliance is rebooted or power-cycled, causing the LCD application update not to complete.

Workaround

After verifying that the automatic firmware update process is complete, wait at least 5 minutes, look at the file /var/F5/system/AFU_COMPLETE, look for "AFU_STATUS: FWU_DONE", restart the system allowing automatic firmware to restart, and reprogram the LCD.

Fix Information

After updating the OS, if the LCD firmware update failed, wait at least 5 minutes and verify AFU is complete by looking at the file /var/F5/system/AFU_COMPLETE and looking for "AFU_STATUS: FWU_DONE"; restart the system allowing automatic firmware to restart and reprogram the LCD.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips