Bug ID 1291461: LCD shutdown does not work on r2800 and r4800 platforms

Last Modified: Aug 01, 2024

Affected Product(s):
F5OS Velos(all modules)

Known Affected Versions:
F5OS-A 1.4.0, F5OS-A 1.5.0, F5OS-A 1.5.1

Fixed In:
F5OS-A 1.7.0, F5OS-A 1.5.2

Opened: Apr 20, 2023

Severity: 2-Critical

Symptoms

In F5OS-A versions 1.4.0 and later, the button on the LCD menu that is used to shut down the system, when pressed, does not shutdown the system.

Impact

The LCD touchscreen is lacking functionality the user is expecting it to have.

Conditions

With F5OS-A 1.4.0 or later installed, from the LCD touchscreen, click the System button. Select Shutdown from the menu. Click the Shutdown button at the 'Shutdown the system?' prompt.

Workaround

In an external terminal, connect to the unit's AOM. Select P for "Power on/off host subsystem", and then 0 for "Turn host subsystem off". Or, if the system is off, 1 for "Turn host subsystem on"

Fix Information

Going into the AOM menu and powering off or powering on the system works as expected and achieves the same thing as using the LCD Shutdown button.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips