Last Modified: Oct 19, 2025
Affected Product(s):
BIG-IP APM
Known Affected Versions:
15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 15.1.10.7, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 16.1.5.2, 16.1.6, 16.1.6.1
Fixed In:
17.1.1, 15.1.10.8
Opened: Sep 08, 2023 Severity: 2-Critical
URLDB download fails and the following logs are found in /var/log/apm err urldbmgrd[18211]: 01770072:3: 00000000: Download failed with return code -1 (other) err urldbmgrd[18211]: 01770026:3: 00000000: Master db download failed with return code -1 (other) err urldbmgrd[18211]: 01770002:3: 00000000: Download of Master DB failed, will retry.
URL database download fails, and categorization will fail eventually.
Occurs whenever the SWG or URLDB license is present.
None
Websense URL database download and categorization no longer fail when SWG or URLDB license is provided.