Bug ID 1389049: Frequent instances of provisioning-pending count spiking on various PEM devices

Last Modified: Sep 27, 2024

Affected Product(s):
BIG-IP PEM(all modules)

Known Affected Versions:
15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4

Fixed In:
16.1.5

Opened: Oct 26, 2023

Severity: 3-Major

Symptoms

PEM intermittently fails to provision subscribers and a large number of subscriber sessions go into the provisioning-pending state.

Impact

New subscribers provisioning fails. Subscribers remain in the provision-pending state.

Conditions

-- PEM is enabled -- BIG-IP is configured to create subscriber dynamically and receive subscriber policy from PCRF -- BIG-IP receives a large number of subscriber login/logout requests in a short period.

Workaround

None

Fix Information

With fix, new subscriber provisioning and old subscriber deletion is successful.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips