Bug ID 1391637: LCD panel, indicator, and F5 logo light turned off after system upgrade

Last Modified: Aug 01, 2024

Affected Product(s):
F5OS F5OS-A(all modules)

Known Affected Versions:
F5OS-A 1.5.1, F5OS-A 1.5.2, F5OS-A 1.7.0

Opened: Nov 02, 2023

Severity: 3-Major

Symptoms

The system's LCD panel, as well as LCD indicator and the F5 logo light are off. In the user interface, an error reading 'Module communication error detected' can be seen.

Impact

LCD panel, indicator, and F5 logo light on the system are off, and an error reading 'Module communication error detected' can be found in the user interface.

Conditions

Upgrading a r2600 appliance from F5OS-A 1.3.2 to F5OS-A 1.5.1 with LCD current version 1.01.063.00.1 and LCD target version 1.01.067.00.1.

Workaround

Reboot the system.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips