Last Modified: Jul 11, 2024
Affected Product(s):
BIG-IP LTM
Opened: Feb 21, 2024 Severity: 3-Major
VCMP guest shows offline due to crypto card lockup. You might see log messages below: -- crit tmm3[15438]: 01010025:2: Device error: crypto codec qat-crypto00-3 queue is stuck. -- warning sod[8951]: 01140029:4: HA crypto_failsafe_t qat-crypto00-3 fails action is go offline and down links. -- crit tmm1[15438]: 01010025:2: Device error: crypto codec qat-crypto00-1 queue is stuck. -- warning sod[8951]: 01140029:4: HA crypto_failsafe_t qat-crypto00-1 fails action is go offline and down links. -- warning sod[8951]: 01140029:4: HA crypto_failsafe_t qat-crypto00-7 fails action is go offline and down links. -- crit tmm3[15438]: 01010025:2: Device error: crypto codec qat-crypto00-3 queue is stuck. -- crit tmm11[15438]: 01010025:2: Device error: crypto codec qat-crypto00-11 queue is stuck.
Traffic disruption occurs when a vCMP guest is offline.
Upgrading the vCMP guest to version 16.1.4.2, then back to version 15.1.6.1 and rebooting the vCMP guest.
Rebooting the hypervisor resolves the problem.
None