Bug ID 1558601: N3FIPS device lockup can cause TMM crash

Last Modified: Jun 11, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Opened: Mar 06, 2024

Severity: 3-Major

Symptoms

TMM process crashes and a core file is generated. You might see the log messages below. -- crit tmm5[21835]: 01010025:2: Device error: crypto codec fips-crypto0-5 queue is stuck. -- warning sod[6477]: 01140029:4: HA crypto_failsafe_t fips-crypto0-5 fails action is go offline and down links. -- notice sod[6477]: 010c0050:5: Sod requests links down. -- notice sod[6477]: 010c0054:5: Offline for traffic group traffic-group-1. -- notice sod[6477]: 010c003e:5: Offline

Impact

Traffic disrupted while tmm restarts.

Conditions

TMM crash can occur if the N3FIPS HSM device locks up.

Workaround

Device reboot resolves the problem.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips