Bug ID 1602033: Delays in REST API Calls post upgrade to 17.1.1.x

Last Modified: Dec 18, 2024

Affected Product(s):
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4

Fixed In:
17.1.2

Opened: Jun 27, 2024

Severity: 3-Major

Symptoms

You encounter delays in REST API calls after upgrading to version 17.1.1.x. Async commands may time out and expired operation exceptions may occur. Symptoms you may see -- "Error 500 AsyncContext timeout" in restjavad.0.log -- The system occasionally does not grant a REST API token -- High CPU utilization by java -- GUI timeout -- Spurious 400 / 500 errors from iControl REST

Impact

The delays in REST API calls and recurring timeout exceptions can disrupt normal operations, leading to degraded system performance and potential service disruptions. Users relying on the affected REST API endpoints may experience slower response times, leading to decreased productivity and efficiency.

Conditions

The problem occurs after upgrading to version 17.1.1.x despite configuring timeout values to 300 for icrd and restjavad

Workaround

Restarting restjavad mitigates the issue but the issue may occur again.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips