Bug ID 1607277: Permission Denied error when trying to download the Windows Client Package from Connectivity Profile on Standby

Last Modified: Nov 20, 2025

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 15.1.10.7

Fixed In:
17.5.1.3, 17.1.3, 16.1.6.1, 15.1.10.8

Opened: Jul 09, 2024

Severity: 3-Major

Symptoms

An exception occurs when trying to download the Windows Edgeclient package clientdownload.DownloadHandler:error - java.io.FileNotFoundException: /var/tmp/BIGIPEdgeClient.exe (Permission denied)

Impact

Unable to download the Windows EdgeClient Package.

Conditions

-- On standby device -- Windows Edgeclient package download

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips