Bug ID 1612885: [PORTAL] Handle error in get_frameElement()

Last Modified: Sep 27, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4

Opened: Jul 12, 2024

Severity: 4-Minor

Symptoms

You may see get_frameElement() related errors in Devtools Console: cache-fm-Modern.js:1494 Uncaught TypeError: Cannot read properties of undefined (reading 'document')

Impact

Failure in loading application through Portal Access.

Conditions

Portal Access configured on APM

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips