Symptoms

While saving the UCS file after installing iAppLX RPMs, iAppLX RPMs are not included in the UCS file. The issue is observed in BIG-IP running software release that includes fix of ID985329. Some possible symptoms: -- AS3 replies with a "404 not found" error after upgrading -- iAppLX applications that have a GUI, such as SSL Orchestrator, display a "Not Found" or "Access forbidden" error after upggrading

Impact

iAppLX RPMs and iAppLX declarations will be missing if UCS restore is performed. This can cause issues such as "NotFound" or "Access Forbidden" when trying to access the iAppLX. This can be encountered following an upgrade from verison 16.1.5, 17.1.2, 17.5.0 to a later version.

Conditions

- Saving UCS using either CLI (Command Line Interface) or GUI - BIG-IP running software release that includes fix of ID985329 (starting with verison 16.1.5, 17.1.2, 17.5.0)

Workaround

Mitigation depends on the iAppLX package you are using because uninstall/reinstall approach is sometimes different. SSL Orchestrator Follow the recovery steps in K81310610: SSL Orchestrator Configuration: Access forbidden or Not Found or show wizard of new topology https://my.f5.com/manage/s/article/K81310610 Access Guided Configuration Follow the recovery steps in K55177400: Guided configuration displays: Not found - The requested URL was not found on this server https://my.f5.com/manage/s/article/K55177400. AS3 or any other manually-installed iAppLX Follow the recovery steps in K000132348: AS3 declaration failure: mgmt shared service-discovery task update response=404 body https://my.f5.com/manage/s/article/K000132348 Impact of workaround: uninstalling and reinstalling an iAppLX RPM should not impact the configuration data that the iAppLX was managing; for example uninstalling and reinstalling AS3 will not cause the previously-loaded AS3 declaration to be lost.

Fix Information

None

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips