Bug ID 1628129: SSL Orchestrator traffic summary log does not display url-category for HTTP request if a SWG as a service blocks the connection

Last Modified: Dec 05, 2024

Affected Product(s):
BIG-IP SSLO(all modules)

Known Affected Versions:
17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2

Opened: Aug 14, 2024

Severity: 4-Minor

Symptoms

The traffic summary for an SSL Orchestrator explicit proxy topology in the apm logs when log levels are set to Information does not display the url-category for the connection. Instead just `url-category: NA` is displayed.

Impact

The traffic summary log message is incomplete not displaying the url-category.

Conditions

An explicit proxy topology is deployed that uses a Secure Web Gateway (SWG) as a service to process traffic and the SWG rejects an http connection coming through the proxy.

Workaround

There is no workaround for the traffic summary log message. Instead the category would need to be logged in a different way such as 1. Use a logging macro in the Secure Web Gateway's Per-Request-Policy

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips