Bug ID 1708353: Upgraded the URL Filtering Engine

Last Modified: Feb 28, 2025

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 16.1.5.2, 17.0.0, 17.0.0.1, 17.0.0.2, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1

Fixed In:
17.5.0

Opened: Oct 24, 2024

Severity: 3-Major

Symptoms

BIG-IP offers an optional, licensable URL filtering database engine known as URLDB. This engine is primarily designed to categorize user access to external websites. In the near future, URLDB will be upgraded from a 32-bit architecture to a 64-bit architecture. To facilitate this upgrade, BIG-IP has been enhanced to operate in 64-bit mode. Admin may check if URLDB is active on a BIG-IP system by navigating to: System >> License >> Active Modules. If "URL Filtering" is listed under Active Modules, it is currently in use. If it is found under Optional Modules, it is not in use. The urldbmgrd fails to download the database and logs the below errors: err urldbmgrd[15094]: 01770072:3: 00000000: Download failed with return code -1 (other) err urldbmgrd[15094]: 01770030:3: 00000000: RTU db download failed with return code -1 (other)

Impact

The BIG-IP system is unable to download the category database and consequently cannot use SWG functionality.

Conditions

BIG-IP platform licensed with SWG or URLDB.

Workaround

None

Fix Information

Upgraded to the new hmode value to download 64-bit database.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips