Bug ID 1710621: Delays in REST API Calls post upgrade to 17.1.1.x caused by 1147633

Last Modified: Jan 09, 2025

Affected Product(s):
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2

Opened: Oct 28, 2024

Severity: 2-Critical

Symptoms

You encounter delays in REST API calls after upgrading to version 17.1.1.x. Async commands may time out and expired operation exceptions may occur especially during bulk operation with /mgmt/shared/authz/tokens end point Symptoms you may see -- "Error 500 AsyncContext timeout" in restjavad.0.log -- Spurious 400 / 500 errors from iControl REST

Impact

The delays in REST API calls and recurring timeout exceptions can disrupt normal operations, leading to degraded system performance and potential service disruptions. Users relying on the affected REST API endpoints may experience slower response times, leading to decreased productivity and efficiency.

Conditions

The problem occurs after upgrading to version 17.1.1.x despite configuring timeout values to 300 for icrd and restjavad. During bulk operation with /mgmt/shared/authz/tokens end point

Workaround

Restarting restjavad mitigates the issue but the issue may occur again.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips