Last Modified: Mar 29, 2025
Affected Product(s):
BIG-IP Install/Upgrade, TMOS
Known Affected Versions:
15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 16.1.5, 16.1.5.1, 16.1.5.2, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1
Fixed In:
17.5.0
Opened: Oct 28, 2024 Severity: 2-Critical
You encounter delays in REST API calls after upgrading to version 17.1.x. Async commands may time out and expired operation exceptions may occur especially during bulk operation with the /mgmt/shared/authz/tokens endpoint Symptoms you may see -- "Error 500 AsyncContext timeout" in restjavad.0.log -- Spurious 400 / 500 errors from iControl REST
The delays in REST API calls and recurring timeout exceptions can disrupt normal operations, leading to degraded system performance and potential service disruptions. Users relying on the affected REST API endpoints may experience slower response times, leading to decreased productivity and efficiency.
The problem occurs after upgrading to version 17.1.x despite configuring timeout values to 300 for icrd and restjavad. During bulk operation with /mgmt/shared/authz/tokens end point
Restarting restjavad mitigates the issue but the issue may occur again.
Optimized existing iControl REST code to get responses from login-failures and source type while checking user's eligibility during token generation.