Bug ID 1757313: Auto upgrade fails on macOS 15.0

Last Modified: May 05, 2025

Affected Product(s):
BIG-IP APM(all modules)

Fixed In:
17.5.0

Opened: Dec 02, 2024

Severity: 2-Critical

Symptoms

With the beta build of macOS 15.0, the Edge Client auto upgrade fails even though it appears successful in the edge.log. After the upgrade (example from 7246 to 7247), installation appears to be successful but Edge Client launches with old version(7246).

Impact

The Edge Client version upgrade process is not successful. The issue does not impact VPN.app and EPI.app upgrades.

Conditions

This issue occurs under the following conditions: -- Systems installed with MacOS 15.0 version. -- An older version of Edge Client has been installed. -- Edge Client attempts to upgrade to a newer version through the auto-upgrade process.

Workaround

There is no workaround for the issue.The below are recommended steps to disable the upgrade option. 1. Set "Component Update" to NO in the BIG-IP connectivity profile to prevent the Autoupdate process. 2. When the auto-upgrade starts, cancel the Download process in the "Downloading prompt". The Edge Client reverts to the older version, and the VPN session is established.

Fix Information

Mac Edge client Auto upgrade should happen properly

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips