Bug ID 1771965: [APM][irule]In the default authentication browser, unable to see the customizations when using iRule for Edgeclient

Last Modified: Oct 18, 2025

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 16.1.5.2, 16.1.6

Opened: Dec 11, 2024

Severity: 3-Major

Symptoms

When using the iRule in the default browser for authentication, refer to the below articles, Win: https://my.f5.com/manage/s/article/K000141526 Mac: https://my.f5.com/manage/s/article/K000150860 When using the standard customization version of iRule and authentication, the default browser opens a window or tab displaying “You can close this page now” with the F5 logo. But when disconnected from the VPN, it displays the header logo uploaded in the Access -> Profiles / Policies -> Customization -> Quick Start/Basic panel.

Impact

The discrepancy can cause end user confusion.

Conditions

Configuring browser customization via an iRule

Workaround

In the iRule, change the below line, append html_response "<tr><td id=\"header_leftcell\"><img src=\'<Customization path>' /></td><td id=\"header_rightcell\"></td>" to, append html_response "<tr><td id=\"header_leftcell\"><img src=\'/public/images/my/flogo.png\' /></td><td id=\"header_rightcell\"><TD NOC OSG-network?

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips