Bug ID 1772329: Apply Policy failure after upgrading to v16.1.x and later, from earlier version

Last Modified: Jan 09, 2025

Affected Product(s):
BIG-IP ASM, Install/Upgrade(all modules)

Known Affected Versions:
16.1.5, 16.1.5.1, 16.1.5.2, 17.1.1.4, 17.1.2

Opened: Dec 12, 2024

Severity: 3-Major

Symptoms

An error occurs when applying a policy: crit perl[21254]: 01310027:2: ASM subsystem error (asm_start,F5::SetActive::Impl::set_active): Setting policy active failed: Failed on insert to DCC.CONTENT_PROFILE_TEMPLATES (DBD::mysql::db do failed: Column 'flg_tolerate' cannot be null)

Impact

Changes on affected policies are not applied and an error occurs.

Conditions

You had previously imported a policy that was exported from ASM running on v16.1.x or later, to a system running a software version earlier than v16.1.x. e.g: You exported a policy from ASM running on v16.1.x, and import it to another ASM running on v15.1.x. Then you upgrade your v15.1.x to higher version.

Workaround

Delete graphql content profile with affected policies.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips