Bug ID 1786457: Protocol Inspection auto update with latest is not working

Last Modified: Mar 20, 2025

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1

Opened: Jan 16, 2025

Severity: 3-Major

Symptoms

The latest Protocol Inspection IM package is not updating automatically. var/log/pi_hitless_upgrade contains errors and reports ERROR Error: Exception caught in script. Check logs (/var/log/pi_hitless_upgrade) for details

Impact

The latest Protocol Inspection IM package is not updated.

Conditions

The IPS is licensed and provisioned.

Workaround

Download IM package and install it manually. or click on "Security ›› Protocol Security : Inspection Updates --> Download Package --> From f5.com" and deploy the package manually.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips