Bug ID 1789501: [APM][Standard Customisation]Webtop is blank after upgrading APM version 17.1.2 with Edge Browser in Compatibility mode.

Last Modified: Apr 11, 2025

Affected Product(s):
BIG-IP APM, Install/Upgrade(all modules)

Known Affected Versions:
16.1.5, 16.1.5.1, 16.1.5.2, 17.1.2, 17.1.2.1

Opened: Jan 29, 2025

Severity: 3-Major

Symptoms

The Webtop is blank, does not display any resources.

Impact

Unable to use legacy applications in Microsoft Edge's IE compatibility mode

Conditions

The issue occurs when all of the following conditions are met. -Using Microsoft Edge browser in compatibility mode (IE mode) -Access Profile is using standard customisation -BIG-IP Version 17.1.2 or later, 16.1.5 or later (version with fix of ID504374)

Workaround

Use modern customization for access profile.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips