Bug ID 1820833: General Database Error when creating a new profile

Last Modified: Nov 05, 2025

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
17.1.2.1, 17.1.2.2, 17.1.3

Fixed In:
21.0.0

Opened: Feb 20, 2025

Severity: 3-Major

Symptoms

When creating a custom bot defense profile, after clicking Finished an error occurs: "General Database Error"

Impact

The profile is not created and a General Database Error is reported.

Conditions

-- Creating a custom mobile bot defense profile -- The profile enables mobile endpoints -- The parent profile has been modified

Workaround

None

Fix Information

The code has been adjusted to retrieve failure response codes from the custom profile rather than the parent profile

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips