Last Modified: Jul 28, 2026
Affected Product(s):
BIG-IQ Platform
Fixed In:
8.4.2
Opened: Sep 02, 2025 Severity: 3-Major
On BIG-IQ systems, the services hwpd, ipsd, and updated appear as 'down, normally up' in the service status output, even though they are not necessary for BIG-IQ operation.
This may cause confusion for administrators, as these services are reported as 'down, normally up,' suggesting a problem, even though they are not required for BIG-IQ and their status does not impact system operation.
Running BIG-IQ (e.g., version 8.4.0). Viewing service status via CLI (e.g., bigstart status | grep -i "ipsd\|updated\|hwpd"). The hwpd, ipsd, and updated services are not provisioned or utilized by BIG-IQ.
NA
The status output for hwpd, ipsd, and updated will be modified to display 'Not provisioned' on BIG-IQ systems where these services are not needed.