Bug ID 2209117: System is not booting after trying password recovery steps on rocky OS

Last Modified: Jul 15, 2026

Affected Product(s):
F5OS F5OS, F5OS-A, F5OS-C(all modules)

Fixed In:
F5OS v2.0.0

Opened: Jan 22, 2026

Severity: 2-Critical

Symptoms

When tried to use password recovery steps as mentioned in the KB article https://my.f5.com/manage/s/article/K000134739, system is unable to boot to OS.

Impact

System is unable to boot to OS.

Conditions

When tried to use password recovery steps as mentioned in the KB article https://my.f5.com/manage/s/article/K000134739, system is unable to boot to OS.

Workaround

In the recovery steps, if we use reboot instead of the 2nd exit, the containers/services are getting up as expected.

Fix Information

KB article must be updated with proper steps mentioning that reboot must used, instead of the second exit.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips