Last Modified: May 05, 2026
Affected Product(s):
BIG-IP TMOS
Fixed In:
17.5.1.6
Opened: Jan 27, 2026 Severity: 3-Major
When uploading an HTML5 Citrix client bundle (ZIP file) to BIG-IP through the Configuration utility, the upload fails with an unpack error indicating that the archive contains invalid or special characters in one or more entry filenames.
The HTML5 Citrix client bundle cannot be uploaded or configured on BIG-IP. As a result, administrators are unable to deploy or update the HTML5 Citrix client for remote desktop access.
This issue occurs when all of the following conditions are met: The latest HTML5 Citrix client executable is downloaded from citrix.com The client is installed on a supported Windows Server using the default installation settings The HTML5Client directory is manually compressed into a ZIP file using Windows Explorer The ZIP archive is uploaded as a Windows Package File under Access Policy > Application Access > Remote Desktops > Citrix Client Bundles The bundle name includes html5
None
it is fixed now