Bug ID 2229273: LDAP authentication fails when multiple LDAP servers are configured

Last Modified: Jun 10, 2026

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1, 17.1.2.2, 17.1.3, 17.1.3.1, 17.1.3.2, 17.5.0, 17.5.1, 17.5.1.2, 17.5.1.3, 17.5.1.4, 17.5.1.5, 17.5.1.6, 21.0.0, 21.0.0.1

Opened: Feb 26, 2026

Severity: 2-Critical

Symptoms

When 2 or more ldap servers are configured for ldap authentication, auth fails due to timer expired (PAM timeout).

Impact

LDAP authentication fails due to PAM timeout- even when one of the servers responds with success.

Conditions

-- Multiple ldap servers are configured for Remote-LDAP authentication -- The bind-timeout and search-timeout values are set to 30 seconds (this is the default)

Workaround

Set the bind-timeout and search-timeout to lower values i.e 5 seconds

Fix Information

None

Behavior Change

Guides & references

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