Bug ID 2240957: ASM Does Not Send a Webhook When a HTTP Proxy Server Is Used.

Last Modified: Jul 28, 2026

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:
17.1.3, 17.1.3.1, 17.1.3.2

Fixed In:
21.1.0.1, 21.0.0.3, 17.5.1.8, 17.1.3.4

Opened: Mar 11, 2026

Severity: 3-Major

Symptoms

Handshake failure logs observed in /var/log/asm: ASM subsystem error (asmcrond,(eval)): Failed to send webhook: ASM subsystem error (asmcrond,(eval)): 500 handshakefailed

Impact

Cannot use webhook function when using a http proxy server

Conditions

Use webhook with a HTTP proxy server

Workaround

None

Fix Information

Upgarde perl-LWP-Protocol-https from 6.04 to 6.10

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips