Bug ID 2251877: BIG-IQ API assigns incorrect Utility license offering when multiple SKUs share substring names

Last Modified: May 27, 2026

Affected Product(s):
BIG-IQ Device(all modules)

Known Affected Versions:
8.3.0, 8.4.0

Opened: Mar 18, 2026

Severity: 3-Major

Symptoms

When assigning a Utility license offering via the BIG-IQ API, if multiple offerings have similar SKU names (e.g., one SKU is a substring of another), the API may assign the incorrect license. The system selects the first matching offering from the database, which may not be the intended SKU.

Impact

The API may assign the wrong license offering, resulting in incorrect licensing of BIG-IP devices. This can affect automation and management workflows, especially for devices that are unreachable or managed only via API.

Conditions

- License pool contains multiple offerings with similar SKU names (e.g., F5-BIG-MSP-A-LTM-12 and F5-BIG-MSP-A-LTM-12-R). - License assignment is performed using the BIG-IQ API. - The SKU keyword used in the API request matches more than one offering.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips