Last Modified: Jul 21, 2026
Affected Product(s):
F5OS F5OS-A
Known Affected Versions:
F5OS v2.0.0
Opened: May 21, 2026 Severity: 1-Blocking
An intermittent issue seen when NAC Firmware upgrade is in progress after Live upgrading r2000 and r4000-series appliances to 2.0 versions. A kernel core dump from ice driver is observed which results in intermittent reboot of the system and prompt Status or GUI status is stuck in "Firmware upgrade in-progress".
prompt Status or webUI status gets stuck in "Firmware upgrade in-progress" after upgrading to 2.0 Version from 1.X version
- F5 r2000- or r4000-series appliance - Upgrading from F5OS 1.x to F5OS 2.0 for the first time.
If "Firmware upgrade in-progress" prompt status is seen for longer duration and no upgrades are in progress in backgroup, follow the below steps to recover the device 1) Do system reboot. 2) After the device is up and running, check if all the services are up and stable ( still "Firmware upgrade in-progress" is observed), restart diag-agent container. Command : "system diagnostics os-utils docker restart node platform service diag-agent"
None