Bug ID 2382985: BX520 blades spuriouisly reboot with a "pin reset" message in the pel log

Last Modified: Nov 06, 2026

Affected Product(s):
F5OS F5OS-C(all modules)

Known Affected Versions:
F5OS v2.0.0, F5OS v2.0.0-HR1, F5OS v2.0.0-HR2, F5OS v2.0.0-HR3, F5OS-C 1.8.2, F5OS-C 1.8.2-HR1, F5OS-C 1.8.2-HR2, F5OS-C 1.8.2-HR3

Opened: Jul 06, 2026

Severity: 2-Critical

Symptoms

BX520 blades can reboot under certain traffic loads. The signature for this bug being the cause of the reboot is a "pin reset" message in the pel log: 08/04/2026 15:08:28 | 21981 | AOM | 255 | Na | 6 | AOM boot marker (v1.00.231.0.1) 08/04/2026 15:08:28 | 21982 | AOM | 255 | Na | 6 | pin reset 08/04/2026 15:08:28 | 21983 | AOM | 255 | Na | 6 | power-on reset

Impact

Blade(s) reboot causing a traffic disruption.

Conditions

Any VELOS chassis using BX520 blades and under traffic load.

Workaround

The following workaround disables Turbo Boost functionality both temporarily and persistently across system startups. The procedure must be repeated on all blades. If a blade is PXE-booted or replaced via RMA, the configuration will not persist. In such cases, you will need to reapply these steps to disable Turbo Boost. This change lowers the CPU clock speed under load, reducing throughput and increasing latency, which leads to a drop in performance Steps to Disable Turbo Boost 1. Disable Turbo Boost immediately. echo 1 > /sys/devices/system/cpu/intel_pstate/no_turbo 2. To disable Turbo Boost on blade startup, create a tmpfiles.d configuration file with the following command (requires root privileges): echo "w /sys/devices/system/cpu/intel_pstate/no_turbo - - - - 1" > /etc/tmpfiles.d/disable-turbo-boost.conf Verification Steps to Confirm Turbo Boost is disabled v1. Confirm the Max CPU frequency reflects a non-Turbo state. cat /sys/devices/system/cpu/cpu0/cpufreq/scaling_max_freq Expected output: 2200000 v2. Validate Turbo Mode Status. cat /sys/devices/system/cpu/intel_pstate/no_turbo Expected output: 1, indicating that Turbo Boost is disabled

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips