Bug ID 2471421: Stale iControlPortal.cgi processes accumulate after repeated httpd restarts on BIG-IP 21.1.x

Last Modified: Sep 01, 2026

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
21.1.0, 21.1.0.1

Opened: Aug 20, 2026

Severity: 3-Major

Symptoms

Multiple stale iControlPortal.cgi processes build up after each bigstart restart of httpd

Impact

- Stale processes consume memory over time - No impact on traffic or end users

Conditions

- Occurs on BIG-IP 21.1.x only - Triggered by restarting the httpd service via bigstart restart httpd - BIG-IP 17.5.x and earlier are not affected

Workaround

Stale processes can be manually killed as a temporary measure, but will recur until the fix is applied. Resolved in Change 3954408. After applying the fix, exactly one iControlPortal.cgi process runs after each restart — no accumulation.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips