Bug ID 2488477: The Configuration utility becomes unresponsive and does not recover until the httpd service is restarted

Last Modified: Oct 12, 2026

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
21.1.0, 21.1.0.1, 21.1.0.2

Opened: Aug 27, 2026

Severity: 2-Critical

Symptoms

- The Configuration utility (GUI) stops responding and remains unresponsive indefinitely. The browser does not load any page and eventually times out - Command line access using SSH and tmsh continues to work normally, and traffic processing is unaffected

Impact

The Configuration utility is unavailable and does not recover. You cannot manage the system through the browser until you restart the web server. Traffic processing is not affected

Conditions

- BIG-IP 21.1.0+ - Multiple concurrent requests to the Configuration utility or the REST API

Workaround

Restart the web server from the command line: restart sys service httpd This restores access to the Configuration utility.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips