Bug ID 2564877: BIGIP GUI is not functioning properly after 3000 keycerts configuration

Last Modified: Oct 09, 2026

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1, 17.1.2.2, 17.1.3, 17.1.3.1, 17.1.3.2, 17.1.3.4, 17.1.3.5

Opened: Oct 07, 2026

Severity: 3-Major

Symptoms

After configuring 3000 keycerts, the BIG-IP GUI is malfunctioning. It shows "unable to contact BIGIP device" and may become inaccessible until a reboot is performed

Impact

Due to this issue, GC overhead and TMUI are preventing the creation of virtual servers, pools, and other functionalities. Additionally, there are times when we cannot contact the BIG-IP device, which is causing disruptions for customers in their usual operations on BIG-IP

Conditions

Once, after loading 3000 keys into the BIG-IP instance using the tmsh command, it caused OutOfMemory issues

Workaround

To resolve the GC OOM issue, execute the following commands: tmsh modify sys db provision.tomcat.extramb value 512 tmsh save sys config bigstart restart tomcat

Fix Information

None

Behavior Change

Guides & references

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