Bug ID 489572: Sync fails if file object is created and deleted before sync to peer BIG-IP

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 16.0.0, 16.0.0.1

Fixed In:
16.1.0, 16.0.1, 15.1.1, 14.1.2.8, 13.1.3.5, 12.1.5.3

Opened: Nov 08, 2014

Severity: 3-Major

Related Article: K60934489

Symptoms

Sync fails if you create/import a file object and delete it before triggering manual sync; ltm logs contain messages similar to the following: Standby: -- err mcpd[7339]: 01070712:3: Caught configuration exception (0), Failed to sync files.. -- err mcpd[7339]: 01071488:3: Remote transaction for device group /Common/test to commit id 42 6079477704784246664 /Common/test failed with error 01070712:3: Caught configuration exception (0), Failed to sync files... Active: -- err mcpd[6319]: 0107134a:3: File object by name (/Common/filename) is missing.

Impact

Sync fails.

Conditions

This occurs when the following conditions are met: -- BIG-IP systems configured for high availability (HA) are not configured to sync automatically, and incremental synchronization is enabled (these are the default settings). -- One or more file objects are created and deleted before performing a sync from Active to Standby.

Workaround

When you create/add a file object, make sure to sync before deleting it. If a system is already in this state, perform a full sync and overwrite the configuration, as described in K13887: Forcing a BIG-IP device group member to initiate a ConfigSync operation :: https://support.f5.com/csp/#/article/K13887.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips