Bug ID 652502: SNMP queries return 'No Such Object available' error for LTM OIDs

Last Modified: Jul 13, 2024

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3

Fixed In:
15.0.0, 14.1.3.1, 13.1.1.4

Opened: Mar 21, 2017

Severity: 3-Major

Symptoms

When the BIG-IP system starts with an expired license, SNMP queries for LTM-related OIDs fail with an error: No Such Object available on this agent at this OID. If you re-activate the license or install a new one, the snmpd process is not notified of the change to the license, so it still fails and reports that error message. The failures recur until the snmpd process is restarted.

Impact

SNMP queries to LTM OIDs (e.g., ltmRst and ltmVirtual) do not return any data.

Conditions

The BIG-IP system starts with an expired license. A new/updated license is activated/reactivated.

Workaround

After the license is reactivated or a new one installed, restart the snmpd process: # bigstart restart snmpd

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips