Bug ID 687353: Qkview truncates tmstat snapshot files

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5

Fixed In:
14.0.0, 13.1.0.6, 13.0.1, 12.1.3.2

Opened: Oct 05, 2017

Severity: 3-Major

Related Article: K35595105

Symptoms

Qkview truncates the snapshot files it collects in /shared/tmstat/snapshots/.

Impact

Snapshot data may not be collected in qkview. This may result in data being lost if the issue is only identified once important data has rotated out of history.

Conditions

Files are larger than 5 MiB, or the 'max file size' limit specified when running Qkview (the -s argument). Note: 5 MiB is qkview utility's default maximum file size value.

Workaround

To specify no file size limit when collecting qkviews, use the following tmsh command: qkview -s0

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips