Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP APM, ASM
Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1
Fixed In:
14.1.0, 13.1.0.8
Opened: Mar 15, 2018 Severity: 3-Major
When ASM and APM WebSSO are on the same virtual server, WebSSO might generate a new request. When that happens, ASM might see multiple requests with same support ID. This can cause issues with ASM and log errors.
ASM stops processing the HTTP requests that have duplicate support IDs, causing an issue to ASM/APM end users.
When APM WebSSO is configured (only for Basic, NTLM, Kerberos).
None.
When ASM and APM WebSSO are on same virtual server, WebSSO no longer generates a new request, so duplicate support IDs are no longer created.